Contact our Parcel team for information on the delivery and collection of parcels and smalls.

General Queries
If you have any queries relating to delivery or collection of parcels, you can contact our Parcel Service team by calling 0845 2661 822. The office is open from 0830-1700 hours Monday to Friday.

Home Delivery Instructions - make sure we know where to deliver:
Please complete our indemnity form online to provide us with your delivery preference.
If you are not at home, we can arrange to leave your parcel in a safe place or deliver to a neighbour, unless a customer signature is required.

Parcel Tracking and Delivery Date
Parcel transit times vary by Carrier, and the service which has been requested by the Carrier (economy, next day, priority). As a third party courier, Streamline may not have access to the carrier's own tracking system, so sometimes this information is not accurate. If you are unable to track your parcel directly with the Carrier, please contact our Parcel Service team or call your local depot.

  • Contact Parcel Service Team on 0845 2661 822

International Parcels
We have a number of logistics partners, providing worldwide coverage for shipping of small parcels - with both Economy and Express options available. The average transit time from Orkney and Shetland to most countries in the world is just 2-3 working days using our Express service.

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